Frequently Asked
Frequently Asked Questions
When you have questions, the dependable folks at Barrick-Oltman, Inc. are ready and able to answer. You can always contact us, or get in touch with Bryant for help. But first, take a look below at a few of the questions other customers often have–you may find your answer right here.
- Where can I get parts for my Bryant equipment?
- Why can't I find the correct size furnace filter at my local home improvement store?
- I need help troubleshooting a problem with my equipment.
- Where can I find literature about my Bryant products, such as owners manuals, installation guides, and product specifications?
- Which equipment will best fit my home?
- What does my warranty cover?
- What is the life expectancy of my unit?
Where can I get parts for my Bryant equipment?
Barrick-Oltman, Inc. is the best resource for identifying and supplying the correct, current parts for your system, as well as pricing and availability.
Why can't I find the correct size furnace filter at my local home improvement store?
The filter shipped with your Bryant unit is made from higher-quality materials than those of the disposable filters found in retail stores. For that reason, replacement Bryant branded filters can only be purchased through a Bryant dealer.
I need help troubleshooting a problem with my equipment.
We are your troubleshooting expert, and glad to help. In addition, Bryant also provides a network of troubleshooting technicians at Bryant Distribution centers across the country. Should your we encounter a situation that requires additional factory help, we will ask our local Bryant Service Manager for assistance.
Where can I find literature about my Bryant products, such as owners manuals, installation guides and product specifications?
Bryant offers a thorough Service and Support section that has complete information with downloadable manuals and guides. Just use the search tool to locate the right literature for your model.
Which Bryant equipment will best fit my home?
There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. We can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family's needs.
What does my warranty cover?
Under the standard factory warranty, Bryant covers parts that fail during the warranty period due to defect in the part. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, contact us and we'll be able to provide you with the information.
What is the life expectancy of my unit?
Dependable Bryant products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, especially including the regularity of routine maintenance. Contact us for insight into the remaining lifespan of your system.
